Create Pre Defined Ranges, Alarm Triggers For Measurement
Generate Huge Reports At Instant
Perform all of your inspections from site both online and offline
Access Level Matrix
By using our Access level matrix, you can set users in many different roles, and allow / restrict them to view / add / edit / update even download data from system.
Follow Incoming Requests
Multi agent web app will let you to view and open tickets immediately.
Organize Help Tickets
You can classify, organize the tickets according to SLA type, ticket status and ticket type.
Assign Tickets To Your Managed Teams
Help Agents can assign (or at least inform) Teams about new tickets
Track KPI Of Help Desk Agents & Teams
According to SLA rules, you can set KPI formulas and view KPI results.